Login Issues, Lost Password, Account Reset

Lost password

Click here for your password to be e-mailed to you instantly.

Lost password & username

Contact us at with your registered e-mail address and we will reply with your login details.

My login details do not work!

If you are unable to access the demo account please check your internet security cookie settings on your internet browser. Whilst we do not store any cookie data locally, security settings have been known to cause minor problems.

If you are able to login to the demo account please contact and we will look into this further for you.

How do I reset my password ?

This is done via your main account by the Tools main link or from My Settings at the top of the page.

How do I reset my Username?

If your e-mail has changed or you would like to update your username please contact us at with your new and old username and we can update this for you.

Trial Account

If you would like to trial our Premium service for 10 days please e-mail us at with the subject "Trial". Please include either your registered e-mail address and / or your membership ID number.

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